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Modern Warfare 2 Connection Failed Puget - Altus Error: How to Fix

While Call of Duty Modern Warfare 2 has been out for quite some time, many players still continue to experience connection issues in the game.

Modern Warfare 2 Connection Failed Puget - Altus Error: How to Fix , Credit : Modern Warfare 2
By Shubham Dalal | Jan 19, 2023 | 3 Min Read follow icon Follow Us

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While Call of Duty Modern Warfare 2 has been out for quite some time, many players still continue to experience connection issues in the game. One such connectivity error is the Modern Warfare 2 connection failed Puget – Altus which somehow made it from beta to the game.

It was extensively reported during the Open Beta and has raised its head once again over the past few weeks. If you see the connection error code Puget – Altus, You’re not the only one and so you don’t have to worry. If you need more information about then read carefully and don’t forget to share with your friends.

Modern Warfare 2 Connection Failed Puget – Altus Error: How to Fix :

On January 9, a Twitter user wrote, “I was getting the error Puget – Altus for almost two weeks and it failed to ‘download player data from the platform’. I uninstall the game and now I can’t reinstall. Now it loads ‘please wait’ forever. What is going on??? @Activision @InfinityWard #mw2 #ModernWarfareII.”

Another user tweeted, “@CallofDuty are the server down for PS5? I find the connection failing. (Reason: Puget-Altus)” , While there’s not just one method that can work, there are some workarounds, And potential improvements that you can try to solve the Modern Warfare 2 connection, the failed Puget – Altus error.

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What is Puget – how to fix in Altus and Modern Warfare 2?

Modern Warfare 2 connection failed Puget – Altus error is a very common error and pops up when you try to launch the game. The error message reads the following:

  • Connection Failed
  • Unable to access online services. [Reason: PUGET – ALTUS]

This error means that there can be two different problems. This can be either a client-side issue or a server-side problem. If it’s really customer-side you can fix it easily. However, if it’s server-side, there’s nothing you can do. Here are all the possible fixes:

  • Check the server status by visiting the Activision Online Services page.
  • Restart your router
  • Cycle by unplugging your gaming console, pressing and pressing the power button for 10 seconds, waiting for about two minutes, and then turning it back on. 
  • Change the DNS Servers
  • Here’s how you change the DNS server. The best server for gaming is usually Google’s. The servers are primary – 8.8.8.8.8 and secondary – 8.8.4.4. 

Xbox:

  • Click the Guide button 
  • Go to All Settings and Network > Network settings
  • Head to Advanced settings  and DNS Settings 
  • Go to the manual and input Google DNS addresses 8.8.8.8 and 8.8.4.4 into the Primary and Secondary fields and restart the console.

PC:

  • Go to Settings and Network & Internet 
  • Change adapter options and select network, right-click and select Properties 
  • Now click on Internet Protocol version 4 (TCP/IPv4) and go to Properties 
  • Enter Google DNS 8.8.8.8 and 8.8.4.4 
  • Restart your PC 

PS5:

  • Go to Network in Settings and set up internet connection 
  • Now select ‘Set up manually’ and choose Wi-Fi or LAN 
  • Under DNS Settings, enter primary DNS as 8.8.8.8 and secondary DNS as 8.8.4.4

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