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Here is a guide for gamers to submit a new request in Free Fire

By Tanisha Wankhade | Jun 27, 2023 | 2 Min Read

Garena Free Fire Help Center guides players to solve common in-game problems. Garena Free Fire is said to be as one of the top BR titles in the world. Along with the BGMI, Garena witnessed its premium title getting overwhelming success from each probable corner. Players always face numerous challenges from time to time in-game. To solve those and bridge the gap between them and gamers, the makers added a dedicated Free Fire Help Center, where gamers can submit requests regarding to the title. Here’s all you have to know about the Garena Free Fire Help Center and how players can submit a request to address a problem. Here is a guide for gamers to submit a new request in Free Fire.

Help Center is a a special support system started by Garena to let gamers to submit numerous in-game queries (login problems, unban requests, and more). Once Garena gets them from the gamers, the makers go via the details and try to solve the problems as soon as possible. With the increasing popularity, the number of cheaters and hackers has also become a wide issue in big numbers to pose a threat to the game’s progress. To protect the title, a strict policy is needed to do. Garena does its best to do so, maintaining a competitive environment in its community.

Below is the step-by-step guide for gamers to submit a new request:

Start the official website of Free Fire customer support.
Press the “Sign in” button as the site will go to the viewers to Free Fire Zendesk. Next, they have to log in via their accounts linked with their Free Fire accounts.
Start the profile section which is present at the top right-hand corner. The options are – My Requests, Submit Request and Sign Out.
Move through with Submit request and make sure to choose the game as per their region (In the case of the Indian Server, gamers must choose FF Max).
Select the type of request and type of problem.
Make sure to tell the problems in the description box and submit them for Garena to review.

So, this was everything about Help Center and the guide to submitting a problem.

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