Modern Warfare 2: How to fix the ‘Connection Failed Puget-Altus’ error?

Call of Duty games are always ranked highly when it comes to popularity, especially when compared to other games in the same genre.

credit: Activision
By Rohit Kohli | Jan 20, 2023 | 2 Min Read follow icon Follow Us


Call of Duty games are always ranked highly when it comes to popularity, especially when compared to other games in the same genre. This also means CoD servers are under constant pressure to deliver at their best.

Well, this is definitely a problem that developers wouldn’t mind having because it means the game is attracting a lot of players. But it could cause trouble for players who are unable to connect and enjoy some titles online.

The same goes for Call of Duty: Modern Warfare 2, Infinity Ward’s latest entry into the CoD franchise. The game came out in October 2022 and has witnessed immense popularity, especially when factoring in the battle royale mode of Warzone 2 and the DMZ extraction mode.

Since there are a lot of players trying to access the game and play simultaneously, it’s natural to see an error code pop up frequently. One that has troubled a lot of players is a message labeled “PUGET-ALTUS.” This code prevents players from enjoying the game, so fixing this is necessary.

People who have come across this error code and want to fix it, we have you covered. In this article, we will discuss ways to fix this issue and jump back into action.

Also Read: GTA 6: Release date, map, platforms, and other details

How to fix Puget-Altus error in MW2?

Puget-Altus is a connection error code, meaning players could be faced with two different issues — client-side issues, which can be fixed easily, and server-side issues, which cannot be fixed by players.

In case of a client-side issue, which usually means there’s some problem with the internet connection on the PC or the console. The best way to deal with this is to ensure there aren’t many bandwidth-consuming programs running in the background while they are playing MW2. If the issues persist, players need to restart their internet modem.

There are times when this could be due to a hardware problem, and resetting the console or PC could resolve the Puget-Altus error code. If it is a server-side issue, then there isn’t much that players could do to fix it. The only thing here is to wait for Activision to fix the problem.

Players can always visit the Online Services page to check if there are any reported issues with all platforms. Players should also keep a close eye on CoD’s social pages to check if there are any issues. Besides, there’s a game’s Trello board that details the issues, if any.

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